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Showing 10 out of a total of 14 results for community: Gordon Institute of Business Science (GIBS). (0.015 seconds)

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Investigating commitment as a unidimensional or a multidimensional construct in a retail banking setting

Petzer, Daniël Johannes; Roberts-Lombard, Mornay (Routledge, 2022)
Experiential retail environments : modelling the influence of internal antecedents on consumers’ impulse behaviour

Retief, Miriam-Miri; Erasmus, Alet C. (Aletta Catharina); Petzer, Daniël Johannes (Unisa Press, 2018)
Customer satisfaction/delight and behavioural intentions of cell phone network customers – an emerging market perspective

Roberts-Lombard, Mornay; Petzer, Daniël Johannes (Emerald, 2018)
Perspectives on “other” customers’ roles in citizenship behaviour

Van Tonder, Estelle; Petzer, Daniël Johannes (Emerald, 2018)
Motivational factors, customer engagement and loyalty in the South African mobile instant messaging environment : moderating effect of application usage

Kritzinger, Ronnie; Petzer, Daniël Johannes (Emerald, 2021-07)
The interrelationships between relationship marketing constructs and customer engagement dimensions

Van Tonder, Estelle; Petzer, Daniël Johannes (Routledge, 2018)
Fostering purchase intentions toward online retailer websites in an emerging market : an S-O-R perspective

Kuhn, S.W.; Petzer, Daniël Johannes (Routledge, 2018)
Examining the luxury apparel behavioural intentions of middle-class consumers : the case of the South African market

Cunningham, Nicole; Petzer, Daniël Johannes (Wiley, 2022-09)
A mediated model of relationship quality factors affecting behavioural intention at a luxury motor vehicle dealership

Van Tonder, Estelle; Petzer, Daniël Johannes; Van Zyl, Karlien (Emerald, 2017-01)
Perceived value, relationship quality and positive WOM intention in banking

Van Tonder, Estelle; Petzer, Daniël Johannes; Van Vuuren, Naomi; De Beer, Leon T. (Emerald, 2018)

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