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Showing 10 out of a total of 17 results for community: Gordon Institute of Business Science (GIBS).
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Motivational factors, customer engagement and loyalty in the South African mobile instant messaging environment : moderating effect of application usage
Kritzinger, Ronnie
;
Petzer, Daniël Johannes
(
Emerald
,
2021-07
)
Fostering purchase intentions toward online retailer websites in an emerging market : an S-O-R perspective
Kuhn, S.W.
;
Petzer, Daniël Johannes
(
Routledge
,
2018
)
Examining the luxury apparel behavioural intentions of middle-class consumers : the case of the South African market
Cunningham, Nicole
;
Petzer, Daniël Johannes
(
Wiley
,
2022-09
)
Customer satisfaction/delight and behavioural intentions of cell phone network customers – an emerging market perspective
Roberts-Lombard, Mornay
;
Petzer, Daniël Johannes
(
Emerald
,
2018
)
Experiential retail environments : modelling the influence of internal antecedents on consumers’ impulse behaviour
Retief, Miriam-Miri
;
Erasmus, Alet C. (Aletta Catharina)
;
Petzer, Daniël Johannes
(
Unisa Press
,
2018
)
Relationship marketing : an S–O–R perspective emphasising the importance of trust in retail banking
Roberts-Lombard, Mornay
;
Petzer, Daniël Johannes
(
Emerald
,
2021-07
)
Loyalty intentions and selected relationship quality constructs : the mediating effect of customer engagement
Petzer, Daniël Johannes
;
Van Tonder, Estelle
(
Emerald
,
2019-04
)
Using brand identity to build brand equity : a comparison between the South African and Dutch business-to-business architectural industry
Verster, Alet
;
Petzer, Daniël Johannes
;
Cunningham, Nicole
(
Association for Professional Managers in South Africa
,
2019-04
)
Investigating commitment as a unidimensional or a multidimensional construct in a retail banking setting
Petzer, Daniël Johannes
;
Roberts-Lombard, Mornay
(
Routledge
,
2022
)
A mediated model of relationship quality factors affecting behavioural intention at a luxury motor vehicle dealership
Van Tonder, Estelle
;
Petzer, Daniël Johannes
;
Van Zyl, Karlien
(
Emerald
,
2017-01
)
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Petzer, Daniël Johannes (17)
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