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Building customer relationships as retention strategy in the South African domestic passenger airline industry
Mostert, P.G. (Pierre)
;
De Meyer, Christine
(
University of Johannesburg
,
2010
)
The influence of passenger satisfaction on relationship formation in the South African domestic airline industry
De Meyer, C.F.
;
Mostert, P.G. (Pierre)
(
Association for Professional Managers in South Africa
,
2011
)
Emerging technologies : e-textbooks, one piece of the puzzle
Wiese, Melanie
;
Du Plessis, Giselle M.
(
Routledge
,
2017-09
)
Fixed points of ψ-contractive mappings in modular spaces
Ozturk, Mahpeyker
;
Abbas, Mujahid
;
Girgin, Ekber
(
University of Nis, Serbia, Faculty of Sciences and Mathematics
,
2016
)
Determining the influence of the social versus physical context on environmentally responsible behaviour among cycling spectators
Du Preez, Elizabeth Ann
;
Heath, Ernest Thomas
(
Routledge
,
2016-09
)
Motivation and behaviour of serious leisure participants : the case of the Comrades Marathon
Fairer-Wessels, Felicite A.
(
Southern African Alliance for Sport Science, Physical Education and Recreation
,
2013
)
Customer satisfaction and relationship intention within the South African clothing retail industry
Kuhn, Stefanie W.
;
Mostert, P.G. (Pierre)
(
Unisa Press
,
2015
)
Relationship intention and satisfaction as predictors of wholesale and retail customers’ loyalty towards their training providers
Pelser, C.
;
Mostert, P.G. (Pierre)
(
Unisa Press
,
2016
)
Relationship intention and satisfaction following service recovery : the mediating role of perceptions of service recovery in the cell phone industry
Mostert, P.G. (Pierre)
;
Kruger, Liezl-Marie
;
De Beer, Leon Tielman
(
University of Pretoria, Department of Economics
,
2015
)
Black middle class township shoppers : a shopper typology
Mashaba, Nontuthuzelo
;
Wiese, Melanie
(
Routledge
,
2016-01
)
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