Abstract:
This study addresses the fragmentation in the technology management field by
identifying and organising the routines used by managers of technology. In a multi-method,
iterative qualitative study done jointly between academics and technology managers from a
number of large industrial firms, 27 technology management routines were identified.
These 27 routines were organised into a framework consisting of four categories: producing
scientific and technological knowledge, transforming knowledge into working artefacts,
linking artefacts with user requirements, and providing organisational support. This
framework provides an organising scheme to make sense of technology management
routines. In addition, because managers of technology actively participated in developing
the routines, the study contributes by identifying routines practitioners regard as
particularly important. Both research and practical implications are derived from the
framework.