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Showing 10 out of a total of 47 results for community: Marketing Management.
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The antecedents and outcomes of micro-enterprise business banking customers’ relationship satisfaction
Van der Merwe, Michelle Caroline
;
Mostert, P.G. (Pierre)
;
Ndoro, T.T. (Tinashe)
;
Svensson, Goran
;
Chuchu, Tinashe
(
Routledge
,
2024
)
Period of Internet usage : an indicator of the buying behaviour of Internet users?
Du Plessis, P.J.
;
Mostert, P.G. (Pierre)
;
North, Ernest J.
(
Juta
,
2004-03
)
Building customer relationships as retention strategy in the South African domestic passenger airline industry
Mostert, P.G. (Pierre)
;
De Meyer, Christine
(
University of Johannesburg
,
2010
)
The influence of passenger satisfaction on relationship formation in the South African domestic airline industry
De Meyer, C.F.
;
Mostert, P.G. (Pierre)
(
Association for Professional Managers in South Africa
,
2011
)
Customer satisfaction and relationship intention within the South African clothing retail industry
Kuhn, Stefanie W.
;
Mostert, P.G. (Pierre)
(
Unisa Press
,
2015
)
Relationship intention and satisfaction as predictors of wholesale and retail customers’ loyalty towards their training providers
Pelser, C.
;
Mostert, P.G. (Pierre)
(
Unisa Press
,
2016
)
Relationship intention and satisfaction following service recovery : the mediating role of perceptions of service recovery in the cell phone industry
Mostert, P.G. (Pierre)
;
Kruger, Liezl-Marie
;
De Beer, Leon Tielman
(
University of Pretoria, Department of Economics
,
2015
)
Exploring relationship intention and the duration of customer support in the South African banking industry
Spies, H.
;
Mostert, P.G. (Pierre)
(
Prof. Marthie Grobler
,
2015
)
Identifying the marketing channels that will attract millennials to national parks
Douglas, Anneli
;
Mostert, P.G. (Pierre)
;
Slabbert, Liandi Magdalena
(
Department of Recreation, Park, and Tourism Sciences at Texas AandM University
,
2019
)
Contracts versus relationship intention as indicator of customer trust in and commitment to cell phone service providers : an exploratory study
Steyn, Derik
;
Mostert, P.G. (Pierre)
(
University of Split - Faculty of Economics
,
2022
)
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Author
Mostert, P.G. (Pierre) (47)
Petzer, Daniël Johannes (14)
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Relationship intention (15)
Relationship marketing (15)
Banking (7)
Service recovery (7)
Service failure (6)
Attitude towards complaining (4)
Cell phone industry (4)
Customers (4)
Economic satisfaction (4)
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