Empirical testing of a customer relationship management model in consumer Internet services

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dc.contributor.advisor Schreuder, A.N.
dc.contributor.postgraduate Prinsloo, Meyer en
dc.date.accessioned 2013-09-07T18:00:22Z
dc.date.available 2007-12-05 en
dc.date.available 2013-09-07T18:00:22Z
dc.date.created 2000-05-01 en
dc.date.issued 2007-12-05 en
dc.date.submitted 2007-12-05 en
dc.description Dissertation (MCom)--University of Pretoria, 2007. en
dc.description.abstract Please read the abstract (Synopsis) in the section, 00front of this document en
dc.description.availability Unrestricted en
dc.description.degree MCom
dc.description.department Marketing Management en
dc.identifier.citation Prinsloo, M 2007-12-05, Empirical testing of a customer relationship management model in consumer Internet services, MCom Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/30112>
dc.identifier.upetdurl http://upetd.up.ac.za/thesis/available/etd-12052007-135524/ en
dc.identifier.uri http://hdl.handle.net/2263/30112
dc.language.iso en
dc.publisher University of Pretoria en_ZA
dc.rights © 2007 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. en
dc.subject Internet marketing en
dc.subject Customer relations management en
dc.subject UCTD en_US
dc.title Empirical testing of a customer relationship management model in consumer Internet services en
dc.type Dissertation en


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