Empirical testing of a customer relationship management model in consumer Internet services

Empirical testing of a customer relationship management model in consumer Internet services

Prinsloo, Meyer
URI: http://hdl.handle.net/2263/30112
Date: 2007-12-05

Abstract:

Please read the abstract (Synopsis) in the section, 00front of this document

Description:

Dissertation (MCom)--University of Pretoria, 2007.

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