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Browsing Tourism Management by Author "Douglas, Anneli"
Now showing items 1-20 of 20
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Douglas, Anneli; Hoogendoorn, Gijsbert; Richards, Greg (Emerald, 2024-01)PURPOSE : This study aimed to determine the motivations of a select group of South Africans in terms of their potential engagement with cultural tourism; more specifically, the study set out to show whether these motivations ...
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Lubbe, Berendien Anna; Douglas, Anneli; Mclachlan, Philip (AfricaJournals, 2016)Airlines employ frequent flyer programmes (FFPs) to enhance their competitiveness and retain loyal and profitable customers. There has been some debate on the continued effectiveness of FFPs and industry and academia have ...
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Lubbe, Berendien Anna; Douglas, Anneli; Zambellis, Julia (Elsevier, 2010)Passengers’ expectations of service quality at airports are becoming increasingly important as air traffic grows. This research investigated passengers’ perceptions of airport service quality at O.R. Tambo International ...
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Douglas, Anneli; Lubbe, Berendien Anna; Van Rooyen, Adrene (Springer, 2018-04)Generational differences in the workplace, particularly in the area of technology usage, have become an area of increasing interest, both for academia and industry. Mobile travel applications have found a distinct role in ...
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Kruger, Elizabeth Ann; Douglas, Anneli (Routledge, 2015-05)Tourism plays a recognised role in the South African economy, even though it is faced with a number of challenges including levels of seasonality, geographic spread and differing levels of travel and tourism culture ...
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Douglas, Anneli (University of Pretoria, Department of Economics, 2016)While the importance of distribution has been recognised in tourism literature, the research has been approached mainly from the perspective of supply, with very little attention given to the customer. To date, there has ...
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Douglas, Anneli; Lubbe, Berendien Anna (Springer, 2010-03)This paper presents the results of the empirical testing of the corporate travel policy compliance model conceptualised by the authors and first published in the Journal of Business Ethics in 2009. In the previous paper ...
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Wessels, Jan-Albert; Douglas, Anneli (Sage, 2022-11)Creative tourism strategies are often adopted by destinations as a result of its appeal to policy makers, without a serious assessment of tourists’ needs. Although there are significant cultural and heritage resources in ...
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Lubbe, Berendien Anna; Douglas, Anneli; Wieme, Lesley Liliane Patricia; Fabris-Rotelli, Inger Nicolette (Pennsylvania State University Press, 2013)Frequent-flier programs (FFPs) are used by airlines to generate loyalty and attract new customers. Research has shown that these programs signifi - cantly affect travelers’ choice of airlines. In the managed travel environment ...
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Douglas, Anneli; Mostert, P.G. (Pierre); Slabbert, Liandi Magdalena (Department of Recreation, Park, and Tourism Sciences at Texas AandM University, 2019)Millennials will soon become the biggest tourist group to be served because of their sheer numbers as well as their current and potential future income. At the same time, previous studies have shown a decline in national ...
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Lubbe, Berendien Anna; Du Preez, Elizabeth Ann; Douglas, Anneli; Fairer-Wessels, Felicite A. (Routledge, 2019)Wildlife tourism attracts substantial numbers of tourists worldwide with Africa as the major wildlife viewing destination earning the bulk of its tourism revenue from such tourism. Iconic animals, such as the rhino, are ...
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Douglas, Anneli; Wessels, Jan-Albert; Pope, Jenny; Morrison-Saunders, Angus; Hughes, Mike (AOSIS Open Journals, 2019-09-17)Tourists become emotionally, physically and socially attached to national parks as they become familiar with the park’s settings and endow it with value. Researchers have pointed out that place attachment leads to ...
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Douglas, Anneli (Emerald, 2019-09)PURPOSE : Research abounds highlighting the differences between males and females when they travel. Even in business travel, these differences have been acknowledged, with suppliers and marketers spending significant money ...
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Pope, Jenny; Wessels, Jan-Albert; Douglas, Anneli; Hughes, Michael; Morrison-Saunders, Angus (Elsevier, 2019-10)Environmental impact assessment (EIA) and responsible tourism both aspire to contribute to sustainable development. EIA is the process of identifying, assessing and managing the potential impacts of new developments and ...
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Douglas, Anneli (University of Pretoria, 2009-04-20)A travel management programme allows an organisation to manage corporate travel expenditure, and through a well-formulated travel policy, to control its travel expenses. Traveller non-compliance of the travel policy is an ...
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Douglas, Anneli; Lubbe, Berendien Anna; Fabris-Rotelli, Inger Nicolette (Department of Economics, University of Pretoria, 2013)There is an on-going debate on the use of technology as an alternative to business travel, with industry and academia differing in their views on such substitution. This study investigates the trend towards substitution ...
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Douglas, Anneli; Lubbe, Berendien Anna (Springer, 2009-01)A travel management programme allows an organisation to manage corporate travel expenditure, and through a well-formulated travel policy, to control its travel expenses. However, traveller non-compliance of the travel ...
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Tlabela, Kholadi Ramadimetja Uriel; Douglas, Anneli (Africa Journals, 2022-10)Information exchange is a process through which information, experience and skills are exchanged among stakeholders. While studies acknowledge the role of VICs in enhancing memorable visitor experiences, it remains unclear ...
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Douglas, Anneli; Weber, Mnandi (University of Lodz, 2023)Despite the Covid-19 pandemic, business travel spending is expected to reach two-thirds of the pre-pandemic levels in 2022. Therefore, travel policies remain essential for reducing travel expenses and managing traveller ...
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Douglas, Anneli; Lubbe, Berendien Anna; Kruger, Elizabeth Ann (Routledge, 2012)Although many studies have been done of factors impeding Africa's development as a tourism destination, few have focused on southern Africa, and to date none have questioned whether the current visa requirements affect the ...
Now showing items 1-20 of 20