KZN department of transport monitoring and evaluation: progress and technical challenges

dc.contributor.authorGovender, Tharuna
dc.contributor.authorMostert, F.J.
dc.contributor.otherSouthern African Transport Conference (30th : 2011 : Pretoria, South Africa)
dc.contributor.otherTransportation Research Board of the National Academies (TRB)
dc.contributor.otherMinister of Transport, South Africa
dc.date.accessioned2011-09-26T12:54:10Z
dc.date.available2011-09-26T12:54:10Z
dc.date.issued2011-07
dc.descriptionThis paper was transferred from the original CD ROM created for this conference. The material was published using Adobe Acrobat 10.1.0 Technology. The original CD ROM was produced by Document Transformation Technologies Postal Address: PO Box 560 Irene 0062 South Africa. Tel.: +27 12 667 2074 Fax: +27 12 667 2766 E-mail: nigel@doctech URL: http://www.doctech.co.zaen_US
dc.description.abstractPaper presented at the 30th Annual Southern African Transport Conference 11-14 July 2011 "Africa on the Move", CSIR International Convention Centre, Pretoria, South Africa.en_US
dc.description.abstractOne of the major challenges facing government departments is to improve in service delivery. This cannot be done unless the Department has a clear picture of their present effectiveness and what is required of it in terms of service delivery to the communities it serves. Introducing a monitoring and evaluation programme would encapsulate all these requirements but it obviously has many challenges, such as resistance to change, greater accountability, better planning and proper reporting. The paper sets out some of the challenges faced by the Department during this process as well as indicates some of the processes which had to be adopted in order to become more effective.en_US
dc.description.sponsorshipCD sponsored by TRANSNETen_US
dc.format.extent6 pagesen_US
dc.format.mediumPDFen_US
dc.identifier.citationGovender, T & Mostert, FJ 2011, 'KZN department of transport monitoring and evaluation: progress and technical challenges', Paper presented to the 30th Annual Southern African Transport Conference, South Africa, 11-14 July. pp. 196-201en_US
dc.identifier.isbn9781920017514
dc.identifier.urihttp://hdl.handle.net/2263/17325
dc.language.isoenen_US
dc.publisherDocument Transformation Technologiesen_US
dc.relation.ispartofSATC 2011
dc.rightsUniversity of Pretoriaen_US
dc.subjectGovernmenten_US
dc.subjectService deliveryen_US
dc.subjectKwaZulu-Natal, South Africaen_US
dc.subject.lcshTransportation
dc.subject.lcshTransportation -- Africaen
dc.subject.lcshTransportation -- Southern Africa
dc.titleKZN department of transport monitoring and evaluation: progress and technical challengesen_US
dc.typePresentationen_US

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