Understanding how managers institutionalise sustainability reporting : evidence from Australia and New Zealand
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Date
Authors
Farooq, Muhammad Bilal
De Villiers, Charl Johannes
Journal Title
Journal ISSN
Volume Title
Publisher
Emerald
Abstract
PURPOSE : The purpose of this paper is to explore how sustainability reporting managers (SRMs) institutionalise sustainability reporting within organisations.
DESIGN/METHODOLOGY/APPROACH : In total, 35 semi-structured interviews with SRMs in Australia and New Zealand were analysed using an institutional work perspective.
FINDINGS : SRMs’ institutional work can be categorised into four phases with each phase representing a different approach to sustainability reporting. Organisations transition from phase one to four as they achieve a higher level of maturity and a deeper embedding and routinisation of sustainability reporting. These include educating and advocacy work undertaken by engaging with managers (phase one), transitioning to a decentralised sustainability reporting process (phase two), transitioning to leaner, focussed, materiality driven sustainability reporting (phase three), and using sustainability key performance indicators and materiality assessment reports for planning, decision-making, goal setting, performance appraisal, and incentives (phase four). However, SRMs face challenges including their inexperience, limited time and resources, lack of management commitment to sustainability reporting and low external interest in sustainability reporting. The study identifies ten reasons why material issues are not always (adequately) disclosed.
PRACTICAL IMPLICATIONS : This study recommends more training and development for SRMs, and that regulation be considered to mandate the disclosure of the materiality assessments in sustainability reports.
ORIGINALITY/VALUE : This research extends the existing literature examining how sustainability reports are prepared and sheds further light on how a materiality assessment is undertaken. The study identifies ten reasons for the non-disclosure of material matters, including but not limited to, legitimacy motives. Researchers can use these reasons to refine their methods for evaluating published sustainability reports. At a theoretical level, the study provides four observations that institutional researchers should consider when examining forms of institutional work.
Description
Keywords
Sustainability reporting manager (SRM), Institutional work, Sustainability reporting, Materiality assessment, Social reporting, Environmental reporting
Sustainable Development Goals
Citation
Farooq, M. and de Villiers, C. (2019), "Understanding how managers institutionalise sustainability reporting", Accounting, Auditing & Accountability Journal, Vol. 32 No. 5, pp. 1240-1269. https://doi.org/10.1108/AAAJ-06-2017-2958.