World-class knowledge management : a proposed framework
| dc.contributor.author | Tobin, Peter K.J. | |
| dc.contributor.author | Snyman, M.M.M. (Maria Magdalena Margaretha) | |
| dc.date.accessioned | 2007-07-25T05:57:56Z | |
| dc.date.available | 2007-07-25T05:57:56Z | |
| dc.date.issued | 2004-09 | |
| dc.description.abstract | The concept of world-class performance is explored as it applies to the field of knowledge management. The authors propose a framework of elements that can be used to measure world-class performance - each element is explored and applied to the field of knowledge management. The article concludes with brief recommendations on how the framework should be applied. | en |
| dc.format.extent | 163452 bytes | |
| dc.format.mimetype | application/pdf | |
| dc.identifier.citation | Tobin, PKJ & Snyman, MMM 2004, 'World-class knowledge management: a proposed framework', South African Journal of Information Management, vol. 6, no. 3, pp. 1-14. [http://www.sajim.co.za/] | en |
| dc.identifier.issn | 1560-683X | |
| dc.identifier.uri | http://hdl.handle.net/2263/3130 | |
| dc.language.iso | en | en |
| dc.publisher | Department of Knowledge and Information Management, University of Johannesburg | en |
| dc.rights | Department of Knowledge and Information Management, University of Johannesburg | en |
| dc.subject | Best practice | en |
| dc.subject | Capability maturity | en |
| dc.subject | Standards | en |
| dc.subject | World-class | en |
| dc.subject.lcsh | Knowledge management | |
| dc.subject.lcsh | Benchmarking (Management) | |
| dc.subject.lcsh | Total quality management | |
| dc.title | World-class knowledge management : a proposed framework | en |
| dc.type | Postprint Article | en |