The balanced scorecard approach as a web site evaluation tool : a qualitative analysis of 5-star lodges in South Africa

dc.contributor.advisorVan Heerden, Cornelius Hendrik, 1957-
dc.contributor.postgraduateHern, Lorinda Alviraen
dc.date.accessioned2013-09-07T06:37:10Z
dc.date.available2010-07-23en
dc.date.available2013-09-07T06:37:10Z
dc.date.created2010-04-28en
dc.date.issued2010-07-23en
dc.date.submitted2010-07-23en
dc.descriptionDissertation (MCom)--University of Pretoria, 2010.en
dc.description.abstractPlease read the abstract in the section 00front of this dissertation. Copyrighten
dc.description.availabilityUnrestricteden
dc.description.degreeMCom
dc.description.departmentMarketing Managementen
dc.identifier.citationHern, LA 2010-07-23, The balanced scorecard approach as a web site evaluation tool : a qualitative analysis of 5-star lodges in South Africa, MCom Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/26566> en
dc.identifier.otherE10/296/gmen
dc.identifier.upetdurlhttp://upetd.up.ac.za/thesis/available/etd-07232010-164256/en
dc.identifier.urihttp://hdl.handle.net/2263/26566
dc.language.isoen
dc.publisherUniversity of Pretoriaen_ZA
dc.rights© 2009, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.en
dc.subjectWeb site evaluation toolen
dc.subjectTourism grading council of South Africaen
dc.subjectSouth Africaen
dc.subjectUCTDen_US
dc.titleThe balanced scorecard approach as a web site evaluation tool : a qualitative analysis of 5-star lodges in South Africaen
dc.typeDissertationen

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