The balanced scorecard approach as a web site evaluation tool : a qualitative analysis of 5-star lodges in South Africa

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University of Pretoria

Abstract

Please read the abstract in the section 00front of this dissertation. Copyright

Description

Dissertation (MCom)--University of Pretoria, 2010.

Keywords

Web site evaluation tool, Tourism grading council of South Africa, South Africa, UCTD

Sustainable Development Goals

Citation

Hern, LA 2010-07-23, The balanced scorecard approach as a web site evaluation tool : a qualitative analysis of 5-star lodges in South Africa, MCom Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/26566>