ICT and SMEs’ competitiveness in South Africa : how SMEs could use ICT to become competitive in South Africa

dc.contributor.advisorKroeze, J.H. (Jan Hendrik)en
dc.contributor.emailmodimoli@telkomsa.neten
dc.contributor.postgraduateModimogale, Lloyden
dc.date.accessioned2013-09-07T11:49:01Z
dc.date.available2008-09-17en
dc.date.available2013-09-07T11:49:01Z
dc.date.created2008-09-02en
dc.date.issued2008-09-17en
dc.date.submitted2008-08-27en
dc.descriptionDissertation (MIT)--University of Pretoria, 2008.en
dc.description.abstractThis mini-dissertation reviews present literature to define ICT and SMEs and determine the current situation in South Africa with regard to the use of ICT by SMEs, including possible benefits to SMEs as well as stumbling blocks to adopting ICT. The research consists of collecting data from ten SMEs in Gauteng in South Africa using questionnaires and interviews, to determine how SMEs can use ICT to become more competitive. The mini-dissertation will have a number of chapters: the first chapter will give an overview of the subject. The second chapter will explain the research motivation and methodology while the third chapter will be the literature review, which will explore the topic of ICT and SMEs in depth, with a focus on South Africa. Chapter four will deal with data collection and analysis; the main source of data will be interviews based on structured questions. The fifth chapter will be the discussion and recommendations based on the results of the analysis and the literature review. Chapter Six will be the conclusion.en
dc.description.availabilityunrestricteden
dc.description.departmentInformaticsen
dc.identifier.citation2008en
dc.identifier.otherC102/eoen
dc.identifier.upetdurlhttp://upetd.up.ac.za/thesis/available/etd-08272008-111005/en
dc.identifier.urihttp://hdl.handle.net/2263/27585
dc.language.isoen
dc.publisherUniversity of Pretoriaen_ZA
dc.rights©University of Pretoria 2008 C102/en
dc.subjectIndependent communications authority of south afrien
dc.subjectCustomer relations managementen
dc.subjectBusiness intelligenten
dc.subjectElectronic businessen
dc.subjectElectronic commerceen
dc.subjectHigh speed downlink packet accessen
dc.subjectInformation and communication technology (ICT)en
dc.subjectInformation technologyen
dc.subjectOpen source software (OSS)en
dc.subjectVoice over internet protocolen
dc.subjectTrade and industrial policy strategiesen
dc.subjectSmall and medium-sized enterprises (SMEs)en
dc.subjectEnterprise resource planningen
dc.subjectUCTDen_US
dc.titleICT and SMEs’ competitiveness in South Africa : how SMEs could use ICT to become competitive in South Africaen
dc.typeDissertationen

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