Determinants of coworking space user needs to optimise user performance

Abstract

Purpose – This research aimed to investigate the relationship between the satisfaction of coworker user needs and individual performance within coworking spaces, utilising the framework of self-determination theory. Design/methodology/approach – The research employed a quantitative research design to investigate the causal relationship between coworking space user needs and individual performance. A deductive research approach was used, guided by a positivist philosophy. A mono-method quantitative methodology was chosen, with a survey research strategy employed for data collection. Data was gathered crosssectionally from a diverse range of coworking space users using a questionnaire. Findings – The results confirm that satisfying coworker user needs directly influences individual performance in coworking spaces. Research limitations/implications – The research has a few limitations. The sample size may not fully represent the diverse population of coworker space users, and cross-sectional data collection may introduce bias. Non-probability sampling methods were used, potentially limiting generalisability. A longitudinal design could provide stronger evidence of casual relationships. Practical implications - This research highlights the importance of addressing coworker user needs in the design and management of coworking spaces. By fostering environments that support relatedness, autonomy, and competence, coworking space operators can enhance user satisfaction and ultimately improve individual performance. Originality/value – The research contributes to enriching knowledge about coworking spaces and their users’ needs, an area that has been under-researched. Additionally, it expands the knowledge base of self-determination theory by examining its application in coworking environments.