Abstract:
The remote working environment is characterised by excessive use of
new technology and work activities that extend to personal time. It is
expected of each employee to balance multiple roles whilst maintaining
maximum performance and individual wellbeing; however, without adequate
support from an organisation, employees languish instead of flourish. The
current study applied a model to investigate the combined eect of
technostress, work–family conflict, and perceived organisational support
on workplace flourishing for higher education employees. The study
followed a cross-sectional quantitative research framework. Data were
collected from a sample of 227 academic and support sta employees
from a selected residential University in South Africa. The results indicated
that technostress through perceived organisational support and through
work–family conflict influences workplace flourishing. No direct significant
eect was reported between technostress and workplace flourishing.
Technostress, work–family conflict, and perceived organisational support
combined explained 47% variance in workplace flourishing. Perceived
organisational support displayed the strongest direct eect on workplace
flourishing, and technostress is a strong determinant of work–family conflict,
which then mediates the relationship between technostress and workplace
flourishing. The study concluded that providing organisational support
and creating policies favourable to work–life balance assist employees
in managing techno-overload, techno-invasion, and techno-complexity
(technostress) better and enhance workplace flourishing. Although employees
struggle in the remote working context with demands imposed by technooverload, techno-invasion, and techno-complexity, the results indicate
that perceived organisational support and balanced work life act as job
resources that enhance emotional, psychological, and subjective wellbeing
(workplace flourishin
