Towards a knowledge operationalisation model for service learning in community projects in higher education

Abstract

Service-learning conjoins academic study with community service and provides a richer, more practical experience for students, while benefitting the community. Students are required to transform their prior knowledge or generate new knowledge through experience into competencies and operational know-how. However, current research indicates concerns such as transfer of homogenous, theoretical-based knowledge only and a low adoption of project-based learning activities. Therefore, the aim of this study was to design a knowledge operationalisation model for service learning in community projects at a higher education institution (HEI). We applied the model in a service-learning module from an HEI using the elements of the model as guide to identify knowledge operationalisation mechanisms. By using the knowledge operationalisation model, service learning may support the effective transformation of knowledge that students can access and apply.