Assessing audit outcomes of pre-determined objectives in a public institution (South Africa)

Show simple item record Mosimege, Stella Banyana Masiya, Tyanai 2021-09-21T13:29:55Z 2021-09-21T13:29:55Z 2022-06
dc.description.abstract PURPOSE : Many developing countries such as South Africa have been introducing measurement of results to improve public service delivery. The practice of development of performance measures in the public service emanates from pressure exerted by citizens who are calling for more efficiency and effectiveness in delivering services. This article examines the implementation of the audit of pre-determined objectives at the Department of Basic Education (DBE). DESIGN/METHODOLOGY/APPROACH : This study is based on a qualitative case study approach. Secondary sources of data were used in order to analyse the DBE's challenges in managing performance information. Key secondary documents used include the AGSA annual audit reports as well as the DBE 2010/11–2014/15 Strategic Plan and Annual Performance Plans (APP) that provide the pre-determined objectives selected by the Department to measure performance for the five-year period. FINDINGS : The findings indicate that there are shortcomings in the processes of managing performance information. Based on the findings, it is incumbent upon the senior management of the DBE to strive towards understanding and improving their oversight roles and responsibilities in the management of pre-determined objectives. ORIGINALITY/VALUE : The study generates a deeper understanding of what has been happening when pre-determined objectives were developed, reported or assessed in the DBE. This will assist the Department and similar public institutions to make further improvements in order to achieve pre-determined objectives. en_ZA
dc.description.department School of Public Management and Administration (SPMA) en_ZA
dc.description.librarian hj2021 en_ZA
dc.description.uri en_ZA
dc.identifier.citation Mosimege, S.B. and Masiya, T. (2022), "Assessing audit outcomes of pre-determined objectives in a public institution (South Africa)", International Journal of Productivity and Performance Management, Vol. 71 No. 6, pp. 2296-2315. en_ZA
dc.identifier.issn 1741-0401
dc.identifier.other 10.1108/IJPPM-02-2021-0091
dc.language.iso en en_ZA
dc.publisher Emerald en_ZA
dc.rights © 2021, Emerald Publishing Limited en_ZA
dc.subject Public service delivery en_ZA
dc.subject Department of Basic Education (DBE) en_ZA
dc.subject Public sector en_ZA
dc.subject Performance measures en_ZA
dc.subject Annual performance plans en_ZA
dc.title Assessing audit outcomes of pre-determined objectives in a public institution (South Africa) en_ZA
dc.type Postprint Article en_ZA

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