Assessing audit outcomes of pre-determined objectives in a public institution (South Africa)

dc.contributor.authorMosimege, Stella Banyana
dc.contributor.authorMasiya, Tyanai
dc.contributor.emailtyanai.masiya@up.ac.zaen_ZA
dc.date.accessioned2021-09-21T13:29:55Z
dc.date.available2021-09-21T13:29:55Z
dc.date.issued2022-06
dc.description.abstractPURPOSE : Many developing countries such as South Africa have been introducing measurement of results to improve public service delivery. The practice of development of performance measures in the public service emanates from pressure exerted by citizens who are calling for more efficiency and effectiveness in delivering services. This article examines the implementation of the audit of pre-determined objectives at the Department of Basic Education (DBE). DESIGN/METHODOLOGY/APPROACH : This study is based on a qualitative case study approach. Secondary sources of data were used in order to analyse the DBE's challenges in managing performance information. Key secondary documents used include the AGSA annual audit reports as well as the DBE 2010/11–2014/15 Strategic Plan and Annual Performance Plans (APP) that provide the pre-determined objectives selected by the Department to measure performance for the five-year period. FINDINGS : The findings indicate that there are shortcomings in the processes of managing performance information. Based on the findings, it is incumbent upon the senior management of the DBE to strive towards understanding and improving their oversight roles and responsibilities in the management of pre-determined objectives. ORIGINALITY/VALUE : The study generates a deeper understanding of what has been happening when pre-determined objectives were developed, reported or assessed in the DBE. This will assist the Department and similar public institutions to make further improvements in order to achieve pre-determined objectives.en_ZA
dc.description.departmentSchool of Public Management and Administration (SPMA)en_ZA
dc.description.librarianhj2021en_ZA
dc.description.urihttp://www.emeraldinsight.com/journal/ijppmen_ZA
dc.identifier.citationMosimege, S.B. and Masiya, T. (2022), "Assessing audit outcomes of pre-determined objectives in a public institution (South Africa)", International Journal of Productivity and Performance Management, Vol. 71 No. 6, pp. 2296-2315. https://doi.org/10.1108/IJPPM-02-2021-0091.en_ZA
dc.identifier.issn1741-0401
dc.identifier.other10.1108/IJPPM-02-2021-0091
dc.identifier.urihttp://hdl.handle.net/2263/81928
dc.language.isoenen_ZA
dc.publisherEmeralden_ZA
dc.rights© 2021, Emerald Publishing Limiteden_ZA
dc.subjectPublic service deliveryen_ZA
dc.subjectDepartment of Basic Education (DBE)en_ZA
dc.subjectPublic sectoren_ZA
dc.subjectPerformance measuresen_ZA
dc.subjectAnnual performance plansen_ZA
dc.titleAssessing audit outcomes of pre-determined objectives in a public institution (South Africa)en_ZA
dc.typePostprint Articleen_ZA

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