Towards an E-Governance competency framework for public service managers : the South African experiment

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dc.contributor.author Van der Waldt, Gerrit
dc.coverage.spatial Africa
dc.coverage.spatial South Africa
dc.date.accessioned 2017-02-14T07:38:32Z
dc.date.available 2017-02-14T07:38:32Z
dc.date.created 2017
dc.date.issued 2016
dc.description.abstract The emergence of the so-called networked or knowledge society profoundly transforms governance approaches on a global scale by introducing new forms of collaboration and exchange between society and government. Government institutions and agencies had to respond by optimally utilising ICT technology to facilitate e-governance applications for improved interactions with society. In light of this context a skilled and competent workforce for the application of appropriate e-governance technologies is essential. As the administrative leaders of executive institutions (i.e. government departments), civil service managers have to champion and oversee all e-governance applications and practices. Various general training models for capacity-building of civil service managers exist, but a comprehensive competency framework for their e-readiness as far as e-governance applications are concerned, is largely absent. Such a competency framework should be congruent with the unique governance circumstances, applications, operations, e-governance praxis, regulatory framework, and the ICT infrastructure-growth trajectory of a particular country. The purpose of this article is threefold. Firstly, it will outline contextual perspectives regarding the utilisation of ICT in promoting e-governance in general, including an analysis of the seemingly insufficient alignment between government operational demands and the e-readiness (i.e. competencies) of civil service managers. Secondly, the article will explore the South African Government’s initiatives in promoting e-governance competencies of its civil service; and thirdly, it will propose a comprehensive competency framework for civil service managers based on a comparative analysis of various models and best practice around the globe. en_ZA
dc.format.extent 16 pages en_ZA
dc.format.medium journal en_ZA
dc.identifier.citation Van der Waldt, G. 2016. Towards an E-Governance competency framework for public service managers : the South African experiment. African Journal of Public Affairs, 9(4): 114-129. en_ZA
dc.identifier.issn 1997-7441
dc.identifier.uri http://hdl.handle.net/2263/59010
dc.language.iso en en_ZA
dc.publisher African Consortium of Public Administration en_ZA
dc.rights African Consortium of Public Administration © 2016 en_ZA
dc.subject E-Governance en_ZA
dc.subject Public service managers en_ZA
dc.subject.lcsh Public administration--Africa
dc.title Towards an E-Governance competency framework for public service managers : the South African experiment en_ZA
dc.type Article en_ZA


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