Towards an E-Governance competency framework for public service managers : the South African experiment
dc.contributor.author | Van der Waldt, Gerrit | |
dc.coverage.spatial | Africa | |
dc.coverage.spatial | South Africa | |
dc.date.accessioned | 2017-02-14T07:38:32Z | |
dc.date.available | 2017-02-14T07:38:32Z | |
dc.date.created | 2017 | |
dc.date.issued | 2016 | |
dc.description.abstract | The emergence of the so-called networked or knowledge society profoundly transforms governance approaches on a global scale by introducing new forms of collaboration and exchange between society and government. Government institutions and agencies had to respond by optimally utilising ICT technology to facilitate e-governance applications for improved interactions with society. In light of this context a skilled and competent workforce for the application of appropriate e-governance technologies is essential. As the administrative leaders of executive institutions (i.e. government departments), civil service managers have to champion and oversee all e-governance applications and practices. Various general training models for capacity-building of civil service managers exist, but a comprehensive competency framework for their e-readiness as far as e-governance applications are concerned, is largely absent. Such a competency framework should be congruent with the unique governance circumstances, applications, operations, e-governance praxis, regulatory framework, and the ICT infrastructure-growth trajectory of a particular country. The purpose of this article is threefold. Firstly, it will outline contextual perspectives regarding the utilisation of ICT in promoting e-governance in general, including an analysis of the seemingly insufficient alignment between government operational demands and the e-readiness (i.e. competencies) of civil service managers. Secondly, the article will explore the South African Government’s initiatives in promoting e-governance competencies of its civil service; and thirdly, it will propose a comprehensive competency framework for civil service managers based on a comparative analysis of various models and best practice around the globe. | en_ZA |
dc.format.extent | 16 pages | en_ZA |
dc.format.medium | journal | en_ZA |
dc.identifier.citation | Van der Waldt, G. 2016. Towards an E-Governance competency framework for public service managers : the South African experiment. African Journal of Public Affairs, 9(4): 114-129. | en_ZA |
dc.identifier.issn | 1997-7441 | |
dc.identifier.uri | http://hdl.handle.net/2263/59010 | |
dc.language.iso | en | en_ZA |
dc.publisher | African Consortium of Public Administration | en_ZA |
dc.rights | African Consortium of Public Administration © 2016 | en_ZA |
dc.subject | E-Governance | en_ZA |
dc.subject | Public service managers | en_ZA |
dc.subject.lcsh | Public administration--Africa | |
dc.title | Towards an E-Governance competency framework for public service managers : the South African experiment | en_ZA |
dc.type | Article | en_ZA |