The science of service management and engineering : an analysis from within an African context

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dc.contributor.author Weeks, R.V. (Richard Vernon)
dc.date.accessioned 2008-06-10T13:06:31Z
dc.date.available 2008-06-10T13:06:31Z
dc.date.issued 2007
dc.description.abstract The Science of Service Management and Engineering (SSME), as an emergent discipline, has its roots embedded within the fertile grown of a global services economy. In this paper an attempt is made to gain clarity as to the "SSME" concept and the implications thereof within an African context, with specific reference to the role of academic institutions as innovative thought leaders. en
dc.format.extent 112768 bytes
dc.format.mimetype application/pdf
dc.identifier.citation Weeks, R 2007, 'The science of service management and engineering: an analysis from within an African context', Journal of Contemporary Management, vol. 4, pp. 30-45. [http://www.journals.co.za/ej/ejour_jcman.html] en
dc.identifier.issn 1815-7440
dc.identifier.uri http://hdl.handle.net/2263/5863
dc.language.iso en en
dc.publisher Journal of Contemporary Management en
dc.rights Journal of Contemporary Management en
dc.subject Services management en
dc.subject Science of services management and engineering en
dc.subject SSME en
dc.subject Global services economy en
dc.subject Information and computer technology en
dc.subject SSME in Southern Africa en
dc.subject ICT skills en
dc.subject.lcsh Information Technology
dc.subject.lcsh Computers
dc.subject.lcsh Engineering
dc.title The science of service management and engineering : an analysis from within an African context en
dc.type Article en


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