Browsing Theses and Dissertations (Gordon Institute of Business Science (GIBS)) by Postgraduate "Hamm, Philip Arnold"
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Browsing Theses and Dissertations (Gordon Institute of Business Science (GIBS)) by Postgraduate "Hamm, Philip Arnold"
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(University of Pretoria, 2010-06-16)Faced by ever increasing expenditure on Information Technology (IT), organisations are turning to what can be perceived as measures of world-class performance such as benchmarking to identify weaknesses in their practices. ...
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