Browsing Theses and Dissertations (Gordon Institute of Business Science (GIBS)) by Postgraduate "Chaka, Christopher Tshepo"
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Browsing Theses and Dissertations (Gordon Institute of Business Science (GIBS)) by Postgraduate "Chaka, Christopher Tshepo"
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(University of Pretoria, 2006)The environment in which a business operates is not static. Intensifying global competition and rapid technological progress put pressure on business to change. Better quality and service are no longer enough to give a ...
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