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Browsing Gordon Institute of Business Science (GIBS) by Postgraduate "Ndhlovu, Enos"

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The influence of business process management on customer satisfaction : a multi-case study

Ndhlovu, Enos (University of Pretoria, 2019)

The insurance industry is one of the major contributors in the financial sector and the economy in South Africa. However many industry experts have highlighted that the insurance industry is facing many challenges. One of ...

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