Browsing Theses and Dissertations (University of Pretoria) by Supervisor "Van Heerden, Cornelius Hendrik, 1957-"
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Browsing Theses and Dissertations (University of Pretoria) by Supervisor "Van Heerden, Cornelius Hendrik, 1957-"
Now showing items 1-6 of 6
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(University of Pretoria, 2010-07-23)Please read the abstract in the section 00front of this dissertation. Copyright
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(University of Pretoria, 2008-11-27)The South African higher education sector is currently facing many challenges. Factors such as a decrease in government funding, mergers and student unrest compel higher education institutions to apply effective strategies ...
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(University of Pretoria, 2008-09-23)Services are becoming increasingly important. Almost two-thirds of the world’s total economic output is accounted for by services. Moreover, the leisure services industry is one of the fastest growing industries around the ...
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(University of Pretoria, 2003)Please read the abstract in the section 00front of this document
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Service quality : a survey amongst convention consumers at the CSIR International Convention Centre (University of Pretoria, 2007-07-11)Many researchers (Cronin&Taylor: 1992, 1994, Grönroos, 1984; Parasuraman, Zeithaml&Berry: 1985, 1988) have devoted considerable attention to the development and testing of models for the measurement of service quality. ...
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(University of Pretoria, 2009-01-01)AFRIKAANS: Afrikaans, as een van 11 amptelike landstale, bevind homself in ’n unieke posisie as ’n belangrike bemarkingskommunikasietaal. Die assosiasie tussen Afrikaans en die apartheidsregering het die beeld van Afrikaans, ...
Now showing items 1-6 of 6