The balanced scorecard approach as a web site evaluation tool : a qualitative analysis of 5-star lodges in South Africa

The balanced scorecard approach as a web site evaluation tool : a qualitative analysis of 5-star lodges in South Africa

Hern, Lorinda Alvira
URI: http://hdl.handle.net/2263/26566
Date: 2010-07-23

Abstract:

Please read the abstract in the section 00front of this dissertation. Copyright

Description:

Dissertation (MCom)--University of Pretoria, 2010.

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