dc.contributor.advisor |
Erasmus, Alet C. (Aletta Catharina) |
en |
dc.contributor.advisor |
Jacobs, B.M. (Bertha Margaretha) |
en |
dc.contributor.postgraduate |
Grabowski, Andrea |
en |
dc.date.accessioned |
2013-09-07T15:29:42Z |
|
dc.date.available |
2010-11-09 |
en |
dc.date.available |
2013-09-07T15:29:42Z |
|
dc.date.created |
2010-09-02 |
en |
dc.date.issued |
2010-11-09 |
en |
dc.date.submitted |
2010-11-09 |
en |
dc.description |
Dissertation (MConsumer Science)--University of Pretoria, 2010. |
en |
dc.description.abstract |
Please read the abstract in the dissertation. |
en |
dc.description.availability |
unrestricted |
en |
dc.description.department |
Consumer Science |
en |
dc.identifier.citation |
Grabowski, A 2010, A delineation of the service quality and customer service of prominent clothing retail stores in Tshwane in terms of female customers' anticipations, MConsumer Science dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/29360 > |
en |
dc.identifier.other |
E10/753/gm |
en |
dc.identifier.upetdurl |
http://upetd.up.ac.za/thesis/available/etd-11092010-142848/ |
en |
dc.identifier.uri |
http://hdl.handle.net/2263/29360 |
|
dc.language.iso |
|
en |
dc.publisher |
University of Pretoria |
en_ZA |
dc.rights |
© 2010, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. |
en |
dc.subject |
Female customers |
en |
dc.subject |
Retail stores intshwane |
en |
dc.subject |
Customer service |
en |
dc.subject |
UCTD |
en_US |
dc.title |
A delineation of the service quality and customer service of prominent clothing retail stores in Tshwane in terms of female customers' anticipations |
en |
dc.type |
Dissertation |
en |