A delineation of the service quality and customer service of prominent clothing retail stores in Tshwane in terms of female customers' anticipations

dc.contributor.advisorErasmus, Alet C. (Aletta Catharina)en
dc.contributor.advisorJacobs, B.M. (Bertha Margaretha)en
dc.contributor.emailandreag@fullinput1387.co.zaen
dc.contributor.postgraduateGrabowski, Andreaen
dc.date.accessioned2013-09-07T15:29:42Z
dc.date.available2010-11-09en
dc.date.available2013-09-07T15:29:42Z
dc.date.created2010-09-02en
dc.date.issued2010-11-09en
dc.date.submitted2010-11-09en
dc.descriptionDissertation (MConsumer Science)--University of Pretoria, 2010.en
dc.description.abstractPlease read the abstract in the dissertation.en
dc.description.availabilityunrestricteden
dc.description.departmentConsumer Scienceen
dc.identifier.citationGrabowski, A 2010, A delineation of the service quality and customer service of prominent clothing retail stores in Tshwane in terms of female customers' anticipations, MConsumer Science dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/29360 >en
dc.identifier.otherE10/753/gmen
dc.identifier.upetdurlhttp://upetd.up.ac.za/thesis/available/etd-11092010-142848/en
dc.identifier.urihttp://hdl.handle.net/2263/29360
dc.language.isoen
dc.publisherUniversity of Pretoriaen_ZA
dc.rights© 2010, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.en
dc.subjectFemale customersen
dc.subjectRetail stores intshwaneen
dc.subjectCustomer serviceen
dc.subjectUCTDen_US
dc.titleA delineation of the service quality and customer service of prominent clothing retail stores in Tshwane in terms of female customers' anticipationsen
dc.typeDissertationen

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