A delineation of the service quality and customer service of prominent clothing retail stores in Tshwane in terms of female customers' anticipations

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University of Pretoria

Abstract

Please read the abstract in the dissertation.

Description

Dissertation (MConsumer Science)--University of Pretoria, 2010.

Keywords

Female customers, Retail stores intshwane, Customer service, UCTD

Sustainable Development Goals

Citation

Grabowski, A 2010, A delineation of the service quality and customer service of prominent clothing retail stores in Tshwane in terms of female customers' anticipations, MConsumer Science dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/29360 >