A delineation of the service quality and customer service of prominent clothing retail stores in Tshwane in terms of female customers' anticipations
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Date
Authors
Journal Title
Journal ISSN
Volume Title
Publisher
University of Pretoria
Abstract
Please read the abstract in the dissertation.
Description
Dissertation (MConsumer Science)--University of Pretoria, 2010.
Keywords
Female customers, Retail stores intshwane, Customer service, UCTD
Sustainable Development Goals
Citation
Grabowski, A 2010, A delineation of the service quality and customer service of prominent clothing retail stores in Tshwane in terms of female customers' anticipations, MConsumer Science dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/29360 >