This research is aimed at investigating the perceptions of employees regarding the utilization of the in-house Employee Assistance Programme mode in the North West Department of Education. The objectives of the study were: 1. To define EAP and describe its different models through literature review; 2. To determine the extent to which employees are aware of the in-house EAP service; 3. To determine the perceptions of the employees regarding the in-house EAP model; 4. To formulate the functioning of the in-house model; and 5. To provide conclusions and recommendations. RESULTS/FINDINGS From the information gathered, the employees’ perceptions regarding the use of in-house EAP model is negative. RECOMMENDATIONS The researcher proposes the following recommendations: Management support Senior managers must support the programme and take it as one of those programmes that, when properly utilized, will assist the employer to attain its strategic goal. Marketing the programme An extensive marketing strategy has to be put in place and implemented. This must, among other things, outline the rationale, advantages, and disadvantages of the programme in general as well as an in-house EAP model in particular. This could as well motivate the reason why an in-house EAP model is a viable option for the Department.
Dissertation (M.Soc.Sci (Employee Assistance Programme))--University of Pretoria, 2007.
Mann, Candice Jorde(University of Pretoria, 2013-04-30)
Secondary data defines employee engagement as “a workplace approach designed to ensure that employees are committed to their organisation’s goals and values, motivated to contribute to organisational success and are able ...
Cekiso, N.A. (Neliswa Albertina)(University of Pretoria, 2014)
Pricing models of Employee Assistance Programmes: experiences of corporate clients serviced by a leading Employee Assistance Programme service provider in South Africa.
Pricing models is one of the sub-standards in programme ...
Ramokolo, Mmatsatsi Elizabeth(University of Pretoria, 2006-01-24)
The researcher is employed at Aventis Pharma as an Employee Assistance Practitioner since 2001. Employees at Aventis Pharma do not utilize the Employee Assistance Programme (EAP). They wait for supervisors to refer them ...