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Browsing Research Articles (Consumer Science) by UP Author "Strydom, Nina"
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Donoghue, Sune; Strydom, Nina; Andrews, Lynda; Pentecost, Robin; De Klerk, Helena Maria
(Wiley, 2016-05)
The purpose of this research is to extend an understanding of how Black and White South
African consumers’ causal attributions for major household appliance performance
failures impact on their anger and subsequent ...