Browsing Research Articles (School of Public Management and Administration (SPMA)) by Subject "Electronic service delivery"

Browsing Research Articles (School of Public Management and Administration (SPMA)) by Subject "Electronic service delivery"

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  • Electronic technology and service delivery in the South African public service 
    Kuye, Jerry O.; Naidoo, Goonasagree (South African Association for Public Administration and Management, 2003-09)
    Several academics and other concerned citizens have argued that in response to the complexity envisaged in the wide world of communication stretching across vast arenas, modem governments are compelled to utilize the ...