Factors influencing effective cost management within South Africa’s retail banking sector

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dc.contributor.advisor Pieterse, Thea en
dc.contributor.postgraduate Mistry, Kirtan Shirishkumar en
dc.date.accessioned 2013-09-06T18:10:32Z
dc.date.available 2011-05-20 en
dc.date.available 2013-09-06T18:10:32Z
dc.date.created 2010-11-10 en
dc.date.issued 2011-05-20 en
dc.date.submitted 2011-05-15 en
dc.description Dissertation (MBA)--University of Pretoria, 2011. en
dc.description.abstract Today, organisations are faced with drastic economic challenges which include, the global financial crisis, credit crunch, globalisation and increased competitive forces. As market share shrinks, organisations strive to find new customers, and increase its bottom line, by adequately managing costs. The objective of cost management practices is to ensure that organisations have a true understanding of costs, so that it can continuously make the right decisions with regards to product mix, price and market. This research uses a qualitative methodology to uncover how the South African banks currently use costing principles. This is achieved through semi-structured long interviews with individuals, who are directly responsible for this function within their respective organisation. <p.The conclusion offers a conceptual cost management framework, which is made up of a number of key models to assist an organisation mature in their cost management practices. It is evident from this research that the banks in South Africa are relatively immature; therefore, they require a focus on efficient and effective cost management practises. Copyright en
dc.description.availability unrestricted en
dc.description.department Gordon Institute of Business Science (GIBS) en
dc.identifier.citation Mistry, KS 2010, Factors influencing effective cost management within South Africa’s retail banking sector, MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/24703 > en
dc.identifier.other F11/242/ag en
dc.identifier.upetdurl http://upetd.up.ac.za/thesis/available/etd-05152011-143810/ en
dc.identifier.uri http://hdl.handle.net/2263/24703
dc.language.iso en
dc.publisher University of Pretoria en_ZA
dc.rights © 2010, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretori en
dc.subject UCTD en_US
dc.subject Cost management en
dc.subject Strategy en
dc.subject Activity based costing en
dc.subject Banking en
dc.title Factors influencing effective cost management within South Africa’s retail banking sector en
dc.type Dissertation en


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