Factors influencing effective cost management within South Africa’s retail banking sector

dc.contributor.advisorPieterse, Theaen
dc.contributor.emailichelp@gibs.co.zaen
dc.contributor.postgraduateMistry, Kirtan Shirishkumaren
dc.date.accessioned2013-09-06T18:10:32Z
dc.date.available2011-05-20en
dc.date.available2013-09-06T18:10:32Z
dc.date.created2010-11-10en
dc.date.issued2010en
dc.date.submitted2011-05-15en
dc.descriptionDissertation (MBA)--University of Pretoria, 2010.en
dc.description.abstractToday, organisations are faced with drastic economic challenges which include, the global financial crisis, credit crunch, globalisation and increased competitive forces. As market share shrinks, organisations strive to find new customers, and increase its bottom line, by adequately managing costs. The objective of cost management practices is to ensure that organisations have a true understanding of costs, so that it can continuously make the right decisions with regards to product mix, price and market. This research uses a qualitative methodology to uncover how the South African banks currently use costing principles. This is achieved through semi-structured long interviews with individuals, who are directly responsible for this function within their respective organisation. <p.The conclusion offers a conceptual cost management framework, which is made up of a number of key models to assist an organisation mature in their cost management practices. It is evident from this research that the banks in South Africa are relatively immature; therefore, they require a focus on efficient and effective cost management practises. Copyrighten
dc.description.availabilityunrestricteden
dc.description.departmentGordon Institute of Business Science (GIBS)en
dc.identifier.citationMistry, KS 2010, Factors influencing effective cost management within South Africa’s retail banking sector, MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/24703 >en
dc.identifier.otherF11/242/agen
dc.identifier.upetdurlhttp://upetd.up.ac.za/thesis/available/etd-05152011-143810/en
dc.identifier.urihttp://hdl.handle.net/2263/24703
dc.language.isoen
dc.publisherUniversity of Pretoriaen_ZA
dc.rights© 2010, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretorien
dc.subjectUCTDen_US
dc.subjectCost managementen
dc.subjectStrategyen
dc.subjectActivity based costingen
dc.subjectBankingen
dc.titleFactors influencing effective cost management within South Africa’s retail banking sectoren
dc.typeDissertationen

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