The socio-political environment within which the local sphere of
Government operates, is regulated by a legislative framework that aims
to enhance public participation, thus facilitating effective service delivery.
This article argues that public participation could be used as a vehicle
through which municipalities can achieve efficient service delivery. This
article assesses the legislative framework with regard to the establishment
and roles of ward committees, as well as ward-based planning. The
common challenges that ward committees face are also explored in
detail. The City of Tshwane Metropolitan Municipality is used as a case
study in this investigation.