The utilisation of ward committees as an effective tool for improving service delivery : a case study

dc.contributor.authorThornhill, Christopher
dc.contributor.authorMadumo, Onkgopotse Senatla
dc.contributor.emailchris.thornhill@up.ac.zaen_US
dc.date.accessioned2012-06-01T08:25:39Z
dc.date.available2012-06-01T08:25:39Z
dc.date.issued2011-06
dc.description.abstractThe socio-political environment within which the local sphere of Government operates, is regulated by a legislative framework that aims to enhance public participation, thus facilitating effective service delivery. This article argues that public participation could be used as a vehicle through which municipalities can achieve efficient service delivery. This article assesses the legislative framework with regard to the establishment and roles of ward committees, as well as ward-based planning. The common challenges that ward committees face are also explored in detail. The City of Tshwane Metropolitan Municipality is used as a case study in this investigation.en
dc.description.librariannf2012en
dc.description.urihttp://www.assadpam.net/en_US
dc.identifier.citationThornhill, C & Madumo, OS 2011, 'The utilisation of ward committees as an effective tool for improving service delivery : a case study', Administratio Publica, vol. 19, no. 2, pp. 129-144.en
dc.identifier.issn1015-4833
dc.identifier.urihttp://hdl.handle.net/2263/19059
dc.language.isoenen_US
dc.publisherAssociation of Teachers in Public Administrationen_US
dc.rightsAssociation of Teachers in Public Administrationen_US
dc.subjectWard committeesen
dc.subjectService delivery improvementen
dc.subject.lcshAdministrative and political divisionsen
dc.subject.lcshLocal government -- Law and legislationen
dc.subject.lcshManagement committeesen
dc.subject.lcshMunicipal services -- Citizen participationen
dc.titleThe utilisation of ward committees as an effective tool for improving service delivery : a case studyen
dc.typeArticleen

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