Development of a framework for a successful outsourcing process: what are the criteria for successful outsourcing ?

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dc.contributor.advisor Adetunji, Olufemi
dc.contributor.author Zambesi, Samantha
dc.contributor.other University of Pretoria. Faculty of Engineering, Built Environment and Information Technology. Dept. of Industrial and Systems Engineering
dc.date.accessioned 2012-01-31T11:26:28Z
dc.date.available 2012-01-31T11:26:28Z
dc.date.created 2011
dc.description Thesis (B Eng. (Industrial and Systems Engineering))--University of Pretoria, 2011. en_US
dc.description.abstract This paper sets out as managers’ guideline into making the right outsourcing decisions. The research explores those activities critical to the success of an outsourcing project. This is achieved through a comprehensive literature study around the four phases of outsourcing; the decision making phase, selection and negotiation phase, the transition phase and the management phase. The project further investigates how well these activities are implemented in South African industries. en_US
dc.format.extent 87 pages en_US
dc.format.medium PDF en_US
dc.identifier.uri http://hdl.handle.net/2263/17961
dc.language en
dc.language.iso en en_US
dc.publisher University of Pretoria. Faculty of Engineering, Built Environment and Information Technology. Dept. of Industrial and Systems Engineering
dc.rights Copyright: University of Pretoria en_US
dc.subject Mini-dissertations (Industrial and Systems Engineering) en_US
dc.subject Critical success factors en_US
dc.subject Outsourcing framework
dc.subject Balanced scorecard
dc.title Development of a framework for a successful outsourcing process: what are the criteria for successful outsourcing ? en_US
dc.type Text en_US


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