Browsing Graduate School of Technology Management (GSTM) by Author "Weeks, R.V. (Richard Vernon)"
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Browsing Graduate School of Technology Management (GSTM) by Author "Weeks, R.V. (Richard Vernon)"
Now showing items 1-17 of 17
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Weeks, F.H.; Weeks, R.V. (Richard Vernon) (Journal of Contemporary Management, 2010)The current importance attributed to the need for a culture of learning would appear to stem from the necessity for people by business and industry with new skill sets that are more effective for dealing with a turbulent ...
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Weeks, F.H.; Weeks, R.V. (Richard Vernon) (Journal of Contemporary Management, 2011)Increasingly researchers attest to the reality of a globally interconnected world, where change has become endemic. Thomas and Brown (2011:17) present a worldview of learning in the 21st century, suggesting learning is ...
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Weeks, R.V. (Richard Vernon) (University of Johannesburg, Department of Business Management, 2013-08-02)ORIENTATION: Underpinning healthcare service delivery are a number of support systems. This paper focuses on the development of a healthcare services framework that reflects the systems that need to be integrated, from a ...
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Weeks, R.V. (Richard Vernon) (Journal of Contemporary Management, 2010)The boundaries between the manufacturing of products and the provision of service are increasingly breaking down and becoming blurred as institutions implement servitization strategies. It is suggested that there are, however, ...
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Electronic health records : managing the transformation from a paper-based to an electronic system Weeks, R.V. (Richard Vernon) (Journal of Contemporary Management, 2013)South Africa has taken the first steps in implementing a National Health Insurance (NHI) scheme. An electronic health record (EHR) system will form a vital component of the infrastructure that needs to be put into place ...
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Benade, S.J. (Siebert); Weeks, R.V. (Richard Vernon) (Journal of Contemporary Management, 2010)The concept “servitization” has its genesis in a paper by Vandermerwe and Rada (1983:315). It is suggested that it is a concept that has increasing relevance with the emergence of the global services economy (Weeks 2008:40; ...
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Weeks, R.V. (Richard Vernon) (Journal of Contemporary Management, 2012)The implementation of the National Health Insurance (NHI) is one of the government's strategic priorities. From a services management perspective it is suggested that the project necessitates a fundamental review, analysis ...
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Weeks, R.V. (Richard Vernon) (Journal of Contemporary Management, 2014)Establishing an e-health infrastructure forms a fundamental building block of the National Health Insurance (NHI) initiative; directed at transforming the South African healthcare infrastructure. Currently patient ...
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Weeks, R.V. (Richard Vernon) (Journal of Contemporary Management, 2014)The economic meltdown and 9/11 in many respects were watershed events; they triggered unexpected effects that collectively have played a fundamental role in reshaping an emergent global landscape. It is one characterised ...
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Weeks, R.V. (Richard Vernon); Benade, S.J. (Siebert) (University of Johannesburg, Department of Business Management, 2008)PURPOSE: The purpose of this paper is to analyse the nature of the South African dual manufacturing and services economy and the impact thereof on organisations from a management perspective. PROBLEM INVESTIGATED: Services ...
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Weeks, R.V. (Richard Vernon) (Journal of Contemporary Management, 2014)Services constitute over 50% of the Gross Domestic Product of most nations of the world and appear to be characterised by unprecedented complexity, unpredictability and rapid change. The traditional management paradigm ...
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Weeks, R.V. (Richard Vernon) (Prof. Marthie Grobler, 2015)The client assumes centre stage in managing the services encounter, both in terms of service expectations and the service experience itself, aspects that in practice are complex to manage as they entail a human dimension of ...
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Weeks, R.V. (Richard Vernon) (University of Johannesburg, Department of Business Management, 2011)PURPOSE: The purpose of this paper is to analyse and draw a correlation between service science theory and practice as it relates to the complexity of engendering a services orientated paradigm of management within a ...
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Organisational culture and climate : elusive pieces in the healthcare technology management puzzle Weeks, R.V. (Richard Vernon); Erasmus, R.V. (Journal of Contemporary Management, 2013)South Africa is in the process of implementing a multi-billion rand National Healthcare Insurance strategy, the objective being cost effective healthcare service delivery to all South Africans. The implementation and use ...
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Weeks, R.V. (Richard Vernon) (University of Johannesburg, Department of Business Management, 2009)PURPOSE: The purpose of this paper is to gain an understanding of resiliency management within a turbulent globally integrated economic network. PROBLEM INVESTIGATED: The South African economy functions as an integrated ...
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Weeks, R.V. (Richard Vernon); Benade, S.J. (Siebert) (Journal of Contemporary Management, 2009)According to Desmet, Van Dierdonck and Van Looy (2003:40) a survey of German and Belgium executives revealed that “over 90 per cent of all manufacturing companies believe the development of services is crucial for maintaining ...
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Weeks, R.V. (Richard Vernon) (University of Johannesburg, Department of Business Management, 2012)PURPOSE: The purpose of this paper is to analyse the concept and role of technology within the context of healthcare services management. PROBLEM INVESTIGATED: The South African government is in the process of implementing ...
Now showing items 1-17 of 17