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Browsing Economic and Management Sciences by Subject "Quality"
Now showing items 1-11 of 11
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(University of Pretoria, 2008-02-18)The main goal of this thesis was to obtain an understanding of the way in which accounting practices that are constantly in transition generate the information that is disclosed in corporate annual reports (CARS). The study ...
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Customer satisfaction and relationship intention within the South African clothing retail industry (Unisa Press, 2015)Despite criticism of the effective use of relationship marketing in mass consumer markets, retailers are increasingly investing in relationship marketing tactics to retain customers, thereby necessitating a thorough ...
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Determinants of the quality of internet investor relations – a study of companies listed on the JSE (Association for Professional Managers in South Africa, 2017)Investor relations is the field of management that is concerned with the relationships between companies and investors, and as such involves a wide variety of information types, for example mandatory, voluntary, financial, ...
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(UNISA School of Management Sciences, 2015)Studies have shown that employees react negatively towards negative supervisory behaviour. Therefore, a questionnaire that could measure the quality of various aspects of the employment relationship could be a useful ...
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(Association for Professional Managers in South Africa, 2016-12)The purpose of this study was to develop a measurement instrument to measure the quality of Internet investor relations (IIR). This study will aid future research to examine IIR and provide guidance to companies in the ...
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(Richard Havenga & Associates, 2007-03)The most important HR goals for both 2002 and 2010 are linking HR to business strategy, retaining qualified employees, high productivity, quality and customer satisfaction.
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(University of Pretoria, Department of Economics, 2018-04-12)BACKGROUND : Information asymmetry manifests when one party has more or better information than the other. Information asymmetry is said not only to increase transaction costs and decrease liquidity, but also to diminish ...
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(University of Pretoria, 2008-09-23)Services are becoming increasingly important. Almost two-thirds of the world’s total economic output is accounted for by services. Moreover, the leisure services industry is one of the fastest growing industries around the ...
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(Southern African Institute of Government Auditors, 2015)The purpose of this paper is to explore the completeness and quality of audit reports as perceived by internal audit’s primary customer – the audit committee. Data was collected using a structured questionnaire that was ...
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Service quality : a survey amongst convention consumers at the CSIR International Convention Centre (University of Pretoria, 2007-07-11)Many researchers (Cronin&Taylor: 1992, 1994, Grönroos, 1984; Parasuraman, Zeithaml&Berry: 1985, 1988) have devoted considerable attention to the development and testing of models for the measurement of service quality. ...
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(Africa Journals, 2020)Food delivery businesses have been influenced by technology, challenging time schedules and changing lifestyles in society. As a result, a sizeable portion of the population, sometimes orders meals for consumption at ...
Now showing items 1-11 of 11