Carter, Marcus2016-05-042016-05-042016-03-302015Ismail, I 2015, Business model regulatory impact on efficiency and treating customers fairly, MBA Mini-dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/52409>GIBShttp://hdl.handle.net/2263/52409Mini Dissertation (MBA)--University of Pretoria, 2015.The study focused on determining the impact of regulations on the business model of smaller insurance companies. The study was conducted through the use of a survey distributed to Under-writing management agencies (UMAs) within local insurance companies. Participants included upper-, mid-, and lower-management employees, as well as support staff to obtain a well- rounded viewpoint of the company. Participants were of both genders and of all age groups in order to provide equal chances of selection for study participation.en© 2016 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria.UCTDMini Dissertation414386