Development of a quality management system for a civil engineering and project management consultancy

Adendorff, Kris (Kristian)Van Niekerk, Zanne-MariUniversity of Pretoria. Faculty of Engineering, Built Environment and Information Technology. Dept. of Industrial and Systems Engineering2012-01-312012-01-312011http://hdl.handle.net/2263/17981Thesis (B Eng. (Industrial and Systems Engineering))--University of Pretoria, 2011.A Quality Management System, based on the requirements of ISO 9001:2008 was developed for a Civil engineering and project management consultancy to ensure effective management over all internal processes.51 pagesPDFenCopyright: University of PretoriaMini-dissertations (Industrial and Systems Engineering)Quality management systemISO 9001:2008Gap analysisQuality manualDevelopment of a quality management system for a civil engineering and project management consultancyText