Ball, L.H. (Liezl Hilde)Bothma, T.J.D. (Theodorus Jan Daniel)2018-05-182018-05-182018Liezl H. Ball, Theo J.D. Bothma, (2018) "Establishing evaluation criteria for e-dictionaries", Library Hi Tech, Vol. 36 Issue: 1, pp.152-166, https://doi.org/10.1108/LHT-02-2017-0031.0741-9058 (print)10.1108/LHT-02-2017-0031http://hdl.handle.net/2263/64968PURPOSE : The purpose of this paper is to identify criteria according to which e-dictionaries can be evaluated. Information technology can be used to enhance e-dictionaries, but if not done carefully, information tools that completely overwhelm a user with irrelevant information can be developed. Criteria are necessary according to which e-dictionaries can be developed and evaluated to ensure tools that only provide relevant information on demand. DESIGN/METHODOLOGY/APPROACH : A literature review was conducted to identify trends in lexicography and modern information technology. Previous usability studies were considered to identify key usability issues. The information was synthesised to identify a set of criteria. FINDINGS : It was found the e-dictionaries should be evaluated according to their content, information architecture, navigation, access (searching and browsing), help, customisation and use of other innovative technologies. ORIGINALITY/VALUE : A comprehensive set of criteria has been identified that can be used to evaluate e-dictionaries and to guide lexicographers in the development of e-dictionaries.en© Emerald Publishing Limited 2018Evaluation criteriaHeuristic evaluationE-dictionariesElectronic dictionariesLexicographyUsability evaluationEngineering, built environment and information technology articles SDG-04SDG-04: Quality educationEngineering, built environment and information technology articles SDG-09SDG-09: Industry, innovation and infrastructurePostprint Article