Maphalala, Jabu2023-05-282023-05-2819-04-20232022*A2023http://hdl.handle.net/2263/90894Mini Dissertation (MBA)--University of Pretoria, 2022.The mining industry is at the heart of South Africa's economic growth. As a result, evolving technology and a changing workforce compel the industry to manage organisational change effectively, as its future depends on it. However, change projects have a high failure rate, which impacts many stakeholders such as investors, governments, companies and their employees, and families. This research explores how workforce inclusion can benefit any change projects from the current status quo to the desired future state. A qualitative methodology was adopted to explore the views of 13 participants involved in change implementation at three levels: the workforce, the supervisor and middle management. This study’s findings were consistent with the literature on change misdiagnosis, and that leadership is key to change. Therefore, it contributes to the literature and has implications for the mining industry.en© 2023 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.UCTDMini Dissertation24252205