Masebe, NormanParadza, PartsonZulch, Benita2025-01-282024-12-01Masebe, N., Paradza, P., Zulch, B. 2024, 'Strategies to manage digital disruption across the hierarchy of South African shopping centres', African Journal of Business and Economic Research, vol. 19, no. 4, pp. 437-459, doi : 10.31920/1750-4562/2024/v19n4a20.1750-4554 (print)1750-4562 (online)10.31920/1750-4562/2024/v19n4a20http://hdl.handle.net/2263/100354This paper investigated the challenges, impacts, and strategies to deal with digital disruption in retail and how these factors manifest across the hierarchy of South African planned shopping centres. This paper sought to answer the following question : what are the counteractive strategies that can be adopted to counteract the threats posed by digital disruption in retail across the hierarchy of South African shopping centres? The researchers applied the exploratory sequential mixed research method that consisted of an in-depth literature review substantiated by both qualitative and quantitative research. It was concluded that data-driven decisions can manage digital disruption. Therefore, it wasrecommended that shopping centres invest in data analytics.en© 2024, Adonis & Abbey Publishers. All rights reserved.Digital disruptionE-commerceMerchandise categoriesShopping centresTrading densitiesVacancy ratesSDG-08: Decent work and economic growthSDG-09: Industry, innovation and infrastructureSDG-11: Sustainable cities and communitiesSDG-12: Responsible consumption and productionSouth Africa (SA)Article