Sutherland, Margie2019-04-042019-04-0430-Mar-192018Munilall, A. 2018. Enablers and inhibitors of high performance of semi- skilled employees, MBA Mini Dissertation, University of Pretoria, Pretoria, viewed yymmdd <http://hdl.handle.net/2263/68911>http://hdl.handle.net/2263/68911Mini Dissertation (MBA)--University of Pretoria, 2018.It has been shown that high performance employees make a significant and positive contribution towards companies becoming high performance organisations as well as towards their future sustainability. However, while the literature shows that there is a plethora of factors perceived to drive employee performance, the studies reviewed offered very little clarity on the extent to which these enabling or inhibiting factors influence the performance of semi-skilled employees. The primary objective of this research study was to empirically determine the factors that semi-skilled employees, perceive to enable and inhibit their performance and secondly to compare these findings with the views held by the managers of these semi-skilled employees. Data was collected from participants using the nominal group technique, from 6 focus group discussions, comprising of 38 semi-skilled employees and 16 managers of semi-skilled employees, in a single organisation but across two business units, which are situated in different geographies. The primary results of the study identified the enablers of semi-skilled employee performance to be that of fair pay followed by recognition & appreciation, teamwork, training & development and good leadership. The inhibitors of semi-skilled employee performance were identified to be inequality & unfairness followed by working under pressure, low pay, poor leadership and lack of communication. There were some clear differences of opinion between the semi-skilled employees and their managers which have important ramifications. The study produces a force field model that managers can use as a guideline, towards improving semi-skilled employee performance. This study offers clear insights into the factors impacting on semi-skilled employee performance, which are poorly represented in existing literature.en© 2019 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.UCTDMini Dissertation17386340