Brink, Marike D.University of Pretoria. Faculty of Engineering, Built Environment and Information Technology. Dept. of Industrial and Systems Engineering2013-02-192013-02-192012http://hdl.handle.net/2263/21081Thesis (B Eng. (Industrial and Systems Engineering))--University of Pretoria, 2012.At Denel Land Systems, many problems have come forward relating to a lack of proper traceability and serialisation practices. The principle of traceability is very important, since the ISO 9001 institute for quality standards requires that the traceability of a functionally important product is maintained throughout the completion thereof (Hoyle, 2009). To improve the traceability situation, the problems which have been experienced by the company were documented, analysed and a solution was formulated. The following components forming part of the solution were created or designed whilst performing the continuous verification thereof: BPMN Map of “As-Is” business processes Traceability Policy Serialisation Numbering System Serialisation Information System Build History Storage Structure Traceability Processes Supporting Traceability Procedures BPMN Map of “To-Be” business processes Implementation Roadmap Technological “Way forward” Proposal These components form a system of solutions ensuring that proper and effective traceability will be upheld.95 pagesPDFenCopyright: University of PretoriaMini-dissertations (Industrial and Systems Engineering)ISO 9001TraceabilityDeveloping a traceability solution for the support of ISO 9001 at Denel Land SystemsText