Coetzee, J.Zhuwaki, N.Blagus, D.2020-04-202020-04-202019http://hdl.handle.net/2263/74245Papers presented at the 38th International Southern African Transport Conference on "Disruptive transport technologies - is South and Southern Africa ready?" held at CSIR International Convention Centre, Pretoria, South Africa on 8th to 11th July 2019.Demand-responsive technology has long had theoretical potential in urban mobility (Jokinen, 2011), but the failure of microtransit companies in the US and UK should be noted as cautionary to the trial or implementation of demand-responsive services without adequate modelling. This paper attempts to produce a numerical model to the concept of “New Generation Services” outlined in the City of Cape Town MyCiti Business Plan 2018, or the “Hybrid Model” that has entered the current transport planning lexicon in South Africa since 2017. The authors aim to demonstrate a method for how detailed on-board survey data can be extrapolated and collated to prove the business case for minibus-taxi operators to shift from the current inefficient “load-and-go” operation to a more direct demand-responsive service. This paper presents a description of a methodology that is followed to capture test data, develop supply and demand models, run simulations and optimize the system to rationalize operations and business case for various operators. The numerical model is a demand and supply model, where the recommended fleet size is determined from the current passenger demand in the service network. In developing the demand and supply model, the data is obtained from onboard vehicle survey data. The model calculates total operating cost, revenue and carbon footprint of the current operations to the optimized and rationalized operations recommended in the model.10 pagesPDFenSouthern African Transport ConferenceArticle