Hammes, Monica M.P.2007-01-192007-01-192004-07-222007-01-19http://hdl.handle.net/2263/1421The presentation, prepared for the ICTs and Libraries Workshop, 22 July 2004, explores new meaning for the well known "client centered" approach in a university library based on the following: 1. New products and services 2. The new learning and research environment 3. New client profiles1223932 bytesapplication/pdfenUniversity of PretoriaHybrid libraryClient centeredUniversity librariesLibraries -- User satisfactionPublic services (Libraries)Library users -- Services forAcademic librariesPresentation