University of Pretoria. Faculty of Engineering, Built Environment and Information Technology. Dept. of Industrial and Systems Engineering2012-01-272012-01-272011http://hdl.handle.net/2263/17901Thesis (B Eng. (Industrial and Systems Engineering))--University of Pretoria, 2011.62 pagesPDFenCopyright: University of PretoriaMini-dissertations (Industrial and Systems Engineering)Health careQueuing modelsSimulation modelingBusiness engineeringDesign and validation of a centralized processing center at Life HealthcareText