Fourie, D.J. (David Johannes)Van Dijk, Hilligje Gerritdina2013-09-062013-04-052013-09-062002-04-0220022013-04-04Crous, M 2002, Service delivery in the South African public service : implementation of the Batho Pele principles by Statistics South Africa, MAdmin dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://hdl.handle.net/2263/23785 >E13/4/339/gmhttp://hdl.handle.net/2263/23785Dissertation (MAdmin)--University of Pretoria, 2002.No abstract available.© 2002 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of PretoriaBatho pele principlesStatistics south africaService deliverySouth africaUCTDDissertationhttp://upetd.up.ac.za/thesis/available/etd-04042013-151457/